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3333br collects only the account and transaction data needed to run your wallet, process Nagad and Bank Transfer activity, and keep your session secure across devices. Your data belongs to your account — this policy tells you exactly what we hold, how we use it, and how to act on it, subject to your local law and eligible regions.
We collect the information you give us when you open or update your account — name, contact details, and the payment method identifiers tied to your Nagad or Bank Transfer records. We also collect device and session data automatically: browser type, IP address, screen resolution and the pages you visit inside the platform. This lets us load your account correctly whether you are on a phone browser or a desktop tab. Transaction records tied to Nagad transfers or Bank Transfer instructions are stored to let you review your deposit and withdrawal history from your account wallet page. We do not store full bank credentials; we hold only the reference identifiers your payment method returns to us. Cookies and similar tools track session continuity so you do not lose your lobby position when you switch tabs or come back after a short break. You can manage cookie preferences through your browser settings, though some session features depend on them. We share data only where required by the law applicable to your region, or with the technical processors who run the platform infrastructure on our behalf. We do not sell your personal information to third parties. Access to and use of this platform depends on your local law and the eligible regions we serve.
Nagad transfer identifiers are stored against your account wallet for history and verification.
Bank Transfer reference numbers are logged so your deposit and withdrawal records stay accurate.
Session cookies hold your lobby state across browser tabs. Manage them in your browser settings.
We log browser type and IP to confirm account access and detect unusual sign-in patterns.
Not every part of your experience falls under this policy in the same way. Your account access, your transaction records and your on-site activity are all within scope. Third-party payment processors and external links sit outside our direct control, so their own policies apply there. Understanding where the boundary sits helps you know which questions to bring to us and which to take to the external provider directly.
Login sessions, email address, phone number and account profile fields are all covered. Any data you enter into the account registration or settings screen falls inside this policy's scope.
Nagad and Bank Transfer records linked to your wallet are within scope. We hold the reference data returned by those payment rails, not the full payment credentials held on their side.
Pages you visit, games you open and cookie identifiers placed by this platform are in scope. These records help us keep your session intact and serve the right lobby view on your device.
External payment processors, linked sites and studio provider portals operate under their own privacy terms. Once your browser leaves our domain or a payment is processed by an external gateway, their policy applies, not ours.
You have real, usable choices about the data tied to your account. The clearest starting point is your account settings page, where you can review the contact details, payment identifiers and notification preferences we hold. If something is wrong — a phone number that needs updating or a Nagad wallet reference that no longer matches your active number — you can correct it there directly or raise it through our support route. Want to know what data we hold beyond what the settings page shows? Send a written request through the published support contact and we will confirm the categories of data linked to your account. For deletion or restriction requests, the same contact route applies; responses are subject to any retention obligations that local law or payment regulations require us to follow. Your eligibility to exercise specific rights depends on the law in your region.
Open the account settings page to see the contact details and payment identifiers we currently hold against your profile.
Update your phone number, email or Nagad wallet reference directly in settings. For corrections our system does not allow self-service, contact support with the corrected information.
Send a request through the published support route and we will confirm the categories of personal data linked to your account, subject to applicable law.
If you want us to delete or restrict processing of your data, submit the request in writing. We will act within what local law and payment record-keeping requirements permit for your region.
Questions about this policy, your account data or a correction request all go through the same contact routes published on the platform. We do not handle privacy questions through social media direct messages — use the routes below so your request is logged and tracked properly. Availability and response times depend on our published support schedule, which you can check from the help section of your account.
Open the chat widget from any page on the site. Describe your data question and our team will route it to the right handler. Keep your account reference ready.
Send your privacy or data request to the email address listed in the help section of your account. Include your registered phone or email so we can locate your record.
The help section inside your signed-in account lists current contact routes, any published response windows and links to submitted ticket history for your reference.
We apply access controls so that only the platform functions that need your data can read it — your Nagad transfer references are not visible to unrelated parts of the platform, and account credentials are stored in hashed form, not plain text. Session tokens expire after inactivity to reduce the risk of an unattended device staying logged in. These are standard practices we maintain consistently, not promises of an outcome we cannot evidence.
We keep account and transaction records for as long as your account is active and for the period required by applicable law or payment regulations afterward. When retention periods end, data is deleted or anonymised.
Session and analytics cookies can be managed through your browser's privacy settings. Disabling certain cookies may affect lobby load behaviour and account session continuity on your device.
Your login credentials are hashed on storage. Session tokens expire after a period of inactivity. If you notice unfamiliar account activity, contact support through the published route immediately.
When this policy changes in a material way, we post the updated version at this URL and note the revision date at the top of the page. Continuing to use the platform after a change means you have read the updated terms.
These are the questions we hear most often about how account data is handled. If your question is not answered here, use the live chat or email route listed in the contact section above.
We collect the details you enter during account registration — name, email address, phone number — plus the payment identifiers returned when you link a Nagad wallet or Bank Transfer reference. Device and session data like IP address and browser type are also collected automatically.
We share data only with technical processors who run platform infrastructure on our behalf, and where local law requires disclosure. We do not sell your personal information. Payment processors like the Nagad gateway handle their portion of your transaction data under their own terms.
Open the account settings page to review and update contact details and payment identifiers. For data categories not shown there, send a written request through the published email or live chat route and we will confirm what we hold for your account.
We keep records while your account is active and for the retention period required by applicable law or payment regulations afterward. Once those periods pass, data is deleted or anonymised. The exact period depends on the legal requirements in your eligible region.
Yes. Submit a deletion request in writing through the email contact listed in your account help section. We will act on it within what local law and payment record-keeping rules allow. Some records may need to be retained for regulatory reasons even after your request.
The same policy applies whether you access the platform on a phone browser or a desktop. Session cookies work the same way across both. If you clear your mobile browser cache, your session token is removed and you will need to log in again — your account data on our side is not affected.